Help & support

A person reads what you send

Get whatever has gone wrong to somebody who can put it right, wherever it came up

Not signed in. Give us an address we can reply to - it does not have to be the one on your account.

We use what you send us to answer you. How long we keep it, and what else we do with personal data, is in the privacy policy.

Other ways to reach us

Email
support@halderstone.com - the same queue as the form, if you would rather use your own client.

Enrolments and invoicing
For seats, invoices and in-house runs, your account contact or accounts@halderstone.com.

Cannot sign in?
Sign-in needs no password: request a one-time code for the address your seat was issued to.

Attachments

The form does not take files yet. Send your screenshot or PDF as a reply to the confirmation email - it carries the reference, so it lands on the same request.